Frequently Asked Questions
Everything you need to know about shopping with The Cardhub Australia.
How long does shipping take within Australia?
We offer standard shipping which typically takes 3-7 business days, and express shipping which arrives within 1-3 business days depending on your location.
What is your return policy for fashion items?
We accept returns within 30 days of purchase, provided the items are unworn, unwashed, and still have all original tags attached.
Do you offer international shipping?
Currently, The Cardhub Australia focuses on serving our local customers within Australia to ensure the fastest delivery times and best service.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and buy-now-pay-later options like Afterpay and ZipPay.
Can I change or cancel my order after it has been placed?
As we strive to process orders quickly, you can only make changes or cancellations within 1 hour of placing your order by contacting our support team.